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Privacy Policy

Canon Medical Systems Ltd (“CMSUK”) is committed to safeguarding the privacy rights of all visitors to its websites.

This Privacy Policy explains the nature and extent of the personal data collected via the CMSUK websites, as well as the purposes for which this data is processed and used.

By using this website, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this website, or by following a link from this website.


When you visit our website, as is usual on almost all websites, our server automatically collects certain anonymous, non-personal information such as:

  • the date and time of your visit to our website
  • the pages you visit on our website
  • the type of web browser you use (for example, Netscape Navigator or Internet Explorer)
  • the country code of the website version you access (e.g. .de, .uk, .it))
  • the language of the browser you use
  • the website from which you linked directly to our website
  • the search word used (if our site is accessed via a search engine)
  • the type of connection and operating system.

We use this information to continuously improve your website experience such as to provide better site service, customisation of the site based on user preferences, compilation of statistics and trends, market research and other uses to improve this site and our service to visitors.

We are not able to personally identify you using the above data.


Cookies are used to collect the above information from your computer in order to track users’ preferences and structure the website optimally. The information we collect using those cookies is non-personal information. Cookies are small files which are stored temporarily on your hard disk (session-based cookies). These cookies exist only until the end of your browsing session. They are used for navigation and increase the user friendliness of a website. You can still use some of our website even if you do not want cookies to be created on your computer. However, please note that some functions may be restricted and/or some websites will not be available. Most browsers accept cookies automatically. However, you can prevent this by setting your browser to block all cookies but certain features of the site may not work without them. For details, please refer to the instructions provided by your browser manufacturer.

A list of cookies on the website are:

Duration: Session
Category: Necessary
Function: This cookie reads and filters requests from bots.

Duration: Session
Category: Necessary
Function: This cookie is used to distinguish between humans and bots.

Duration: Session
Category: Necessary
Function: This reCAPTCHA reads and filters requests from bots.

Duration: Session
Category: HTML
Function: This Woocommerce cookie stores a website visitors basket.

Duration: Session
Category: HTML
Function: This Woocommerce cookie stores visitors login information so they don’t need to keep logging in if the browser closed.

Duration: 1 minute
Category: Analytics}Function: This cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.


Duration: 1 day=
Category: Analytics
Function: This cookie is installed by Google Analytics. The cookie is used to store information on how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form.

Duration: 2 years
Category: Analytics
Function: This is a Google Analytics cookie that is used to collect information about how visitors use the website.


Duration: 2 years
Category: Functional
Function: This domain of this cookie is owned by Vimeo. This cookie is used by vimeo to collect tracking information. It sets a unique ID to embed videos to the website.

Duration: Session
Category: Necessary
Function: This cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.

Duration: 1 year
Category: Necessary
Function: The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Advertisement”.

Duration: 11 months
Category: Necessary
Function: This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other”.

Duration: 11 months
Category: Necessary
Function: This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.

Duration: 11 months
Category: Necessary
Function: This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.

Duration: 11 months
Category: Necessary
Function: The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.

Duration: 11 months
Category: Necessary
Function: This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.

Duration: 11 months
Category: Necessary
Function: The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

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In general, you do not need to provide personal information to access our websites. Your personal data (for example: your name, address, telephone number, email address, etc.) are stored in our customer relationship management system only if you provide us with this information in order to use any of the services on our website (e.g. require more information regarding our products/service, registering for a personalised web experience or educational events, signing up for the newsletter (e-mail only) or taking part in competitions). This data is then processed and used to only perform the requested services, and in compliance with the applicable data privacy laws. Any use of such personal data for other purposes (e.g. sending additional information about our company and products) is made only if you have given us your prior consent to do so.

CMSUK may contact you by e-mail, mail or telephone if you agree to that contact to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorised interception.

On some websites we use a “double opt-in system”. This means that when you first register with us, you are sent a confirmation email containing your login details. You then need to use these details to access our website. Your registration is not activated until you have logged in with your user name and password.

Personal data, as provided by you, is being kept as long as needed to fulfil the specific request or if you choose and show an interest to receive promotional materials regarding our products or services. You may select options of interest yourself and you are in charge to change your preferences at any time.


You have the right to receive a copy of your stored personal data at any time. In addition, you are entitled to withdraw your consent at any time. Please use the e-mail address provided under Contacts to do so.


Our websites are not addressed to children and young people under the age of 18. Children under the age of 13 may not transmit any personal data over the Internet without the consent of their parent or guardian. We ensure that we do not knowingly collect and store any personal data relating to this age group. Please contact us if you think we may have collected information from a child in this age group.


Our website contains links to and from other websites. This privacy policy only applies to this website, and doesn’t cover other websites we link to.

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

If you come to our website from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.


CMSUK have implemented technical and organisational security measures to guarantee the security of your personal information. Users’ personal information is stored in our secure networks and access is restricted to those employees and partners who are entitled to access our systems.

In areas where you enter data we work with the “Secure Socket Layer” (SSL) standard encryption protocol. Please note that your browser must support encryption. You can find this, for example, in all modern browsers. To ensure your browser is up to date, visit 

Personal data is stored in databases which are protected against unauthorized access by security firewalls and software. Whenever your browser displays a closed padlock symbol at the bottom of the screen, or a similar icon/highlighted web address in a different browser, this indicates that your data is being transmitted in an encrypted format.

If the SSL system is not available for technical reasons, an error page is displayed to ensure that under no circumstances your data can be transmitted without encryption.


CMSUK may be required to release your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.


Except for certain personal information that may be specifically requested through this Website for a specific purpose, CMSUK discourage the submission of confidential or proprietary information to this website. CMSUK do not generally request or require such information and has no obligation of any kind with respect to such information. Any such information you submit to this website via the Internet, email or other electronic means is not considered confidential and may be used for various purposes by CMSUK without limitation to include, but not be limited to, developing, manufacturing and marketing products.


Personal data collected via this website is being stored in our customer relationship management system, a product of which is based in the US. For more information please see We have put in place appropriate legal safeguards to ensure the adequate level of data protection for such personal data transfer outside the United Kingdom. For more information, please contact us through the email address provided below.


Contact us at the following address if you:

  • wish to correct, delete or object to use of your personal data
  • wish to obtain information about the personal data we have stored about you
  • wish to withdraw your consent, or
  • have other questions relating to data protection at Canon Medical Systems Ltd or this Privacy Policy.

You also have the right to lodge a complaint with the ICO (Information Commissioners Office), if our response is not satisfactory to you.

If this Privacy Policy changes, the revised policy will be posted on this website. Please check back periodically, and especially before you provide any personally identifiable information. 

Please send an e-mail regarding any inquiry related to data protection to CMSUK Group Lead Data Protection Coordinator to the email address: 

Or send your request by mail to the below address:

Canon Medical Systems ltd
Boundary Court, Gatwick Road
Crawley, West-Sussex
RH10 9AX

Attention to: Data Protection Coordinator

For more information please call: Tel: 01293 653700

This Privacy Policy was last updated on May 27th, 2022.

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